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Consulting Services

Technical consulting is essential for a successful business. However, without the proper business context, your efforts to find a technical consultant will probably be somewhere between frustrating and fruitless.

Having a well-managed and organized business is an essential precursor to implementing productivity-enhancing technology. Growing your business requires more than just plugging in a new server or routing a few new network cables.

If you have specific technical needs, we are happy to accommodate you. However, our most successful engagements begin with an evaluation of the business fundamentals and processes - before you can use technology to make more money, your consultant needs to understand how your company makes money.

Some of the business processes we can help you improve include

• Sales and marketing

  Are your salespeople productive? Are they maximizing the opportunities in your market and making the most of your internal resources? We can help you leverage your existing client base to create value and drive revenue generation.

• Customer service

  Are your customers happy?

  The number one reason customers leave is perceived indifference.  The most successful businesses have a core commitment to excellent customer service. Technology is a tool for both providing consistently better service, and making sure your customers perceive the difference between you and your competitors.

• Business administration

  How do you manage your business? What routine activities can be automated, allowing you to focus on higher-level priorities? Our consulting practice helps you find better ways to do business.

• Project management

  Often an idea is enough to start a business. Growing an established business requires a plan. We will help you work to turn your ideas into actionable project plans with defined goals, timelines, and metrics to keep you on the right track.

• Financial management, accounting, and receivables

  Better systems can help you keep track of where your money goes, how your company is spending it, and if your customers are being billed and paying in a timely manner.

A few of the technical consulting services we provide to help you reach your goals include

• Custom database and software development
• Web development
• Electronic marketing
• Systems integration
• Technical support and helpdesk services